Privacy Policy
G Caffe
Last Updated: June 2026
1. Introduction
G Caffe (‘we’, ‘our’, ‘us’) is committed to protecting the privacy and personal data of everyone who visits or interacts with our website and digital properties. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have in relation to it.
This Policy applies to all websites, mobile sites, tools, and digital services operated by G Caffe that link to this document. By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
This Policy is compliant with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable global privacy standards including the General Data Protection Regulation (GDPR) where relevant.
2. Who This Policy Applies To
This Policy applies to all individuals who access, visit, or otherwise interact with our website and digital services, including:
- Prospective and existing clients
- Visitors browsing our website
- Individuals who contact us through forms, email, or telephone
- Subscribers to our newsletter or updates
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you are under 18, please do not submit any personal information without the consent and supervision of a parent or guardian. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly.
3. Information We Collect
We collect personal data only when there is a lawful purpose to do so. The types of information we may collect include:
3.1 Information You Provide Directly
- Name, email address, phone number, and postal address
- Company name, designation, and professional details
- Information submitted through contact forms, enquiry forms, or surveys
- Details shared during telephone conversations or meetings
- Account registration details where applicable
This information is collectively referred to as “Personal Information” in this Policy.
3.2 Information Collected Automatically
When you visit our website, our servers and analytics tools may automatically collect certain technical data, including:
- IP address and approximate geographic location
- Browser type, version, and device information
- Pages visited, time spent, and clickstream data
- Referring website or search terms used to find us
This data is used to understand how our website is used and to improve the experience for all visitors. It is not used to identify you personally unless combined with other information you have provided.
3.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website, support our marketing activities, and analyse site performance. These may include first-party cookies set by G Caffe and third-party cookies set by services such as Google Analytics or Meta Pixel.
You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
4. How We Use Your Information
We use the personal data we collect for the following lawful purposes:
- To respond to your enquiries and deliver the services you have requested
- To communicate with you about our services, capabilities, and relevant updates
- To improve and personalise your experience on our website
- To send newsletters or marketing communications where you have opted in to receive them
- To comply with legal obligations and respond to lawful requests from regulatory or governmental authorities
- To analyse website usage and inform business and marketing decisions
We will not use your personal data for purposes incompatible with those stated above without first seeking your consent.
5. How We Share Your Information
We do not sell your personal data to third parties. We may share your information in the following circumstances:
5.1 Service Providers
We may share personal data with trusted third-party service providers who assist us in operating our website and delivering our services — for example, hosting providers, analytics platforms, and email communication tools. These parties are permitted to process your data only as necessary to perform their specific functions and are contractually required to maintain appropriate data protection standards.
5.2 Group Companies
We may share information with our subsidiaries, affiliates, and group companies where necessary to deliver a service or for internal business purposes, subject to equivalent data protection obligations.
5.3 Legal and Regulatory Requirements
We may disclose personal data when required to do so by law, court order, or at the request of a governmental or law enforcement authority. We will, where permitted, notify you of such a request.
5.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, personal data held by us may be transferred to the relevant party as part of that transaction, subject to equivalent privacy protections.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023 and applicable law, you have the following rights in relation to your personal data:
- Right to Access — You may request a copy of the personal data we hold about you.
- Right to Correction — You may request that inaccurate or incomplete data be corrected.
- Right to Erasure — You may request deletion of your personal data where there is no longer a lawful basis for us to hold it.
- Right to Withdraw Consent — Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
- Right to Grievance Redressal — You have the right to raise a grievance with our designated Grievance Officer (see Section 9).
To exercise any of these rights, please contact us using the details provided in Section 9. We will respond to all legitimate requests within a reasonable timeframe and in accordance with applicable law.
7. Data Retention
We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. When personal data is no longer required, we take reasonable steps to delete or anonymise it securely.
For example, enquiry data submitted through our contact forms is retained for the duration of any resulting client relationship and for a reasonable period thereafter for record-keeping purposes.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or misuse. These include secure server infrastructure, access controls, and regular review of our data handling practices.
While we take data security seriously and are committed to protecting your information to the best of our ability, no method of transmission over the internet is completely secure. We encourage you to take reasonable precautions when sharing personal information online.
9. Grievance Officer
In accordance with the Digital Personal Data Protection Act, 2023, G Caffe has designated a Grievance Officer to address concerns related to the processing of your personal data.
If you have any concern, query, or complaint regarding your personal data or this Privacy Policy, please contact:
Grievance Officer
G Caffe
Email: hello@gcaffe.org
We will acknowledge your grievance promptly and endeavour to resolve it within the timeframe prescribed by applicable law.
10. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party services you visit, as we have no control over their data practices.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Policy periodically. Your continued use of our website following any update constitutes your acceptance of the revised Policy.
G Caffe – Together We Create® | hello@gcaffe.org | gcaffe.org